Get care when you need it, where you need it

As a Moda Health member, you have many different care options. Find out what they are so you can choose the most convenient and effective for your needs.

Virtual care/telehealth options

For medical conditions that are not emergencies and that may require prescriptions, virtual care, also known as telehealth, is an increasingly popular option. From general health questions to more urgent matters, you can get care virtually from the comfort of your home or anywhere you like. These options are ideal for those times when you cannot get in to see your PCP and do not need to go to an emergency room.

Stay home, stay safe and get care

We have expanded our telehealth coverage beyond two-way video so that our members can have telehealth appointments, instead of physically going to see in-network providers.

If you’re not experiencing an emergency or a need for COVID-19 testing, please use telehealth to get care.

Telehealth care options

Explore your telehealth care options offered by Moda Health.

What are your other care options?

Other care options

If you are experiencing a life-threatening emergency, call 911.

*These are examples of conditions and not an all-inclusive list

Baby Emergency Room

Save emergencies
for emergency rooms

Many people waste a lot of money and time by going to emergency rooms for care they could have received from primary care providers or urgent care centers. Even if your copay is the same, the bills you could receive later from an emergency room could be double what you receive from an urgent care.

You can save money and time by knowing what kind of care you should get, and when.

Choose a primary care provider before you need one

It's important that you start and maintain a relationship with a primary care provider (PCP). Unless your life is in danger, call your PCP first. They know your health history and what treatments will work best for you.

If you are experiencing a life-threatening emergency, call 911 or go to your nearest emergency room.

Find a PCP


Contact Medical Customer Service at 503-243-3962 or toll-free at 877-605-3229

OEBB members: 866-923-0409
PEBB members: 844-776-1593