Medical Benefit Tracker (MBT) Security & Privacy Protocols
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Security
Security and confidentiality of member information is very important to Moda Health. Moda Health has used
advanced technology to provide a secure system for making information available to your office.
For security reasons we only allow access to information that is necessary and relevant to your
office. Just as we take great care to safeguard our member information in its delivery to you, it is
equally important that your office take steps to safeguard that information.
Your responsibilities include the following:
- Using your own User ID and password
- Using and maintaining your own password protection and confidentiality
- Ensuring that the workstation monitor is not in view of nonauthorized personnel
- Ensuring that you have logged off of the application when it is not in use
- Three failed login attempts or sixty days of non-use, will disable your account. Please contact the MBT Administrator to reactivate.
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All About Passwords
Passwords are an integral part of your responsibility in maintaining security and privacy.
The following guidelines are to be used in selecting a password:
- Passwords must be at least six characters in length
- Passwords must include both numbers and letters
- No special characters are allowed (i.e. %, @, +)
- May include upper and lower case letters
- Should not be an ascending or descending series of numbers of letters (i.e. 654321, abcdef)
It is important that the passwords not be obvious to anyone else or easily guessed. For instance,
the passwords should not be:
- Your first name or the name of a family member
- Your birthdate
- Repeating letters or numbers (i.e. 111aaa, abc123)
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Requirements For Changing a Password
Passwords must be changed:
- At least every 90 days
- A reminder notification will automatically appear on screen 14 days before
the 90-day period is complete. Benefit Tracker will still be accessible during this
period.
- If the password is not changed by the end of 90 days, Benefit Tracker will not be
available for use until the password is successfully changed.
- If a staff member with known access to the password/system leaves employment with the
office.
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Workstation Location
The workstation screen through which the Moda Health Benefit Tracker is viewed should be located in an
area where the information cannot be seen by unauthorized individuals.
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Logging Off Of Benefit Tracker When Not In Use
Since personal information is to be kept as secure as possible, we ask that you log off of Benefit
Tracker when it is not in use. To log off, simply hit the log off link located at the bottom of the
screen. If Benefit Tracker has not been queried for a period of 30 minutes, the application will automatically
turn itself off. You will need to login to the application to begin using it again.
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