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Customer Service just for you

If you prefer, you may email us. A Member Service representative will respond to your email within 24 hours (excluding weekends and holidays).

Pharmacy Customer Service
503-265-4709
1-888-786-7509 toll free
TTY users call 711
800-207-8235 Fax
7:00AM - 8:00PM (Pacific Time)
Seven days a week

Pharmacy Claims
Moda Health Plan, Inc.
Attn: Pharmacy Claims
PO Box 40327
Portland, OR 97204
800-207-8235 Fax

Appeal & Grievance Unit
Moda Health Plan, Inc.
PO Box 40384
Portland, OR 97240-4038
503-412-4003 Fax

Email Moda Health Member Services

Name:
Subscriber ID:
Group# or name:
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If you provide your phone number, a sales or customer service representative will contact you.
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Disclaimer: Email is not a secure method of transmission. If you prefer, you can reach us by telephone or mail. Moda Health will respond to your inquiry within 24 to 48 hours, excluding weekends and holidays.

Moda Health has always treated all member information as confidential. If you are sending Moda Health an email inquiring about your own protected health information, it is likely that we will be able to assist you.

If you are inquiring on another member under the plan, you will need to call Moda Health Customer Service. Depending on your relationship to the person you are inquiring about, we may require a verbal approval or written authorization in order to discuss their protected health information if we don't already have one on file.

Moda Health Holidays

Moda Health observes the following holidays. Business offices will be closed.

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Copyright © Moda Partners, Inc. All rights reserved.
Health plans provided by Moda Health Plan, Inc. Dental plans in Oregon provided by Oregon Dental Service, dba Delta Dental Plan of Oregon. Dental plans in Alaska provided by Delta Dental of Alaska.
This site is meant to help you learn about plans and healthcare for you and your family. This site is subject to change in order to comply with state and federal law, including the Affordable Care Act (ACA) and related regulations, and connectivity with the federal Marketplace. If questions regarding benefits arise, the summary of benefits and coverage document is the master resource.