For help with authorizations for acupuncture, chiropractic, occupational therapy, physical therapy, speech therapy, and therapeutic massage, use AshLink. It allows ASH (American Specialty Health) participating providers to conveniently verify member eligibility/benefits, submit claims, and access the most current ASH materials.
Providers not contracted with ASH can still visit AshLink to view clinical practice guidelines, OON Claims Packets, and other materials.
Medical Customer Service is at 844-931-1779.
We're available 6:00 a.m. to 6:00 p.m. Monday through Friday, 9:00 a.m. to Noon Saturday, Sunday, and Holidays (Central Time).