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Medicare Supplement Member Support

Everything you need to use your plan is at your fingertips. Start using your plan with resources designed for you.

Member Dashboard

Access everything about your plan at the Member Dashboard, a personalized portal that provides

  • real-time views of your claims and benefits
  • access health coaching and wellness tools
  • Access to your ID card

Go to your Member Dashboard

How to pay your premium

There are several ways you can pay your monthly premium:

Electronic Funds Transfer (EFT) from your bank

Access Moda Health eBill by logging in to Member Dashboard

Mailing a check

Send a check, payable to Moda Health Plan, Inc. to:

Moda Health Plan, Inc.
Attn: Accounting
P.O. Box 4220
Portland, OR 97208-4220

Make sure to put the member ID number for the account(s) to which you want the payment applied on the check.

Know and use your value-added services

As a Moda Health Medicare Supplement member, you also have value-added services included in your plan:

  • Prescription savings
  • Gym membership
  • Discounts from popular brands like Garmin® and Vitamix®
  • Medical Travel Assist
  • 24/7 Nurse Advice line
  • Health & wellness coaching
  • Individual Assistance Program (IAP)

Access these by logging in to your Member Dashboard








Privacy forms and resources

Access the PHI Authorization Form (allows Moda to disclose your health information to those whom you give us per-mission), Advance Directive (informs healthcare providers of your wishes for your care) and Appoint a Representative (to request authorization, file a claim, grievance, or appeal). Learn about our adherence to HIPAA privacy practices.

Visit the Privacy Center

Submitting a medical claim

If you need to request reimbursement for medical services, you may submit proof of payment and the itemized bill with this form.

Get the medical claim form

Filing a complaint with Medicare

We work to resolve any issues you may have. You can also file a complaint directly with the Centers for Medicare & Medicaid Services (CMS) by using their online complaint form


Call 844-274-9122 to contact a Moda Health agent. TTY users, please call 711. Customer Service can be reached at 844-235-8012.

Last updated Oct. 1, 2023

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