We provide free services to people with disabilities so that they can communicate with us. These include sign language interpreters and other forms of communication.
If your first language is not English, we will give you free interpretation services and/or materials in other languages.
If you need any of the above, call customer service at: 888-217-2363 (TDD/TTY 711)
If you think we did not offer these services or discriminated, you can file a written complaint.
Please mail or fax it to:
Moda Partners, Inc.
Attention: Appeal Unit
601 SW Second Ave.
Portland, OR 97204
Fax: 503-412-4003
If you need help filing a complaint, please call Customer Service.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights at ocrportal.hhs.gov/ocr/portal/lobby.jsf,
or by mail or phone:
U.S. Department of Health and Human Services
200 Independence Ave. SW,
Room 509F HHH Building,
Washington, D.C. 20201
800-368-1019,
800-537-7697 (TDD)
See a full list of contact details including provider relations and customer service.