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Contact us


We’re here for you.

Get contact info by department below. And, find out when our offices are open.


Provider support

Moda Health Provider Relations
For escalated claim inquiries, contract interpretation, educational opportunities and onsite visit requests
ProviderRelations@modahealth.com

Credentialing
For questions regarding How to become credentialed, status of your credentialing application.
credentialing@modahealth.com
855-801-2993 

Referral and authorizations
For questions about referrals, authorizations and how to submit requests:
888-474-8540
Fax: 503-243-5105

Electronic data interchange (EDI)
For questions about electronic claim submission, payments and EFT/ERA enrollment forms:
edigroup@modahealth.com
888-784-7954

Benefit Tracker (EBT)
For questions about our eligibility and claims tracking tool:
ebt@modahealth.com
877-277-7270

Healthcare Services: Case management & disease management
800-592-8283
Fax: 503-243-5105

Customer service

Medical Customer Service

For eligibility, claim inquiries, adjustment requests, questions about our billing policies:
844-931-1775 (individual plans)
844-248-7877 (employer-sponsored plans)
medical@modahealth.com

We're available 8:30 a.m. to 6:30 p.m. Monday through Friday, Mountain Time.

 

Pharmacy Customer Service

888-361-1610

Mailing address

601 S.W. Second Ave.
Portland, OR 97204


Questions?

See a full list of contact details including provider relations and customer service.

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